Debt collection -- Took or threatened to take negative or legal action -- Complaint #4509019

Complaint Overview

Complaint ID: 4509019

Company: Discover Bank

Product: Debt collection

Sub-Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Threatened to sue you for very old debt

State: Pennsylvania

ZIP Code: 19143

Date Received: 2021-07-01T12:00:00-05:00

Date Sent to Company: 2021-07-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My name is XXXX XXXX XXXX. I would like to submit a complaint about a lawsuit against me from Discover credit card company regarding a fraudulent amount of {$2500.00} dollars. The actual amount that I owed is {$1000.00} dollars, not {$2500.00}. I called Discover credit card company to make payment arrangements for the original actual amount of {$1000.00}, but they made some excuse for not to lower the amount. If they allowed me to explain further I wouldve explained to them is the reason I stopped paying was due to the fact that I had to quit my job to take care of my grandma. Initially my mother was taking care of my grandma until my mom got XXXX. After her XXXX my mother was no longer able to take care of my grandma, so I had to step up and help out.

Frequently Asked Questions

What is Complaint #4509019 about?

Complaint #4509019 was filed against Discover Bank regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-07-01T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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