Vehicle loan or lease -- Struggling to pay your loan -- Complaint #4505534
Complaint Overview
Complaint ID: 4505534
Company: American Honda Finance CORP
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: Texas
ZIP Code: 781XX
Date Received: 2021-06-30T12:00:00-05:00
Date Sent to Company: 2021-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a loan from American Honda Financial Services on XX/XX/XXXX while fleeing XXXX XXXX situation that resulted in my termination from a job. XXXX in finance at XXXX XXXX seemed to have information about me when making the loan. This year, just before the winter storm hit in XX/XX/XXXX, XXXX XXXX failed to acknowledge that my repair was covered under warranty and attended to get me to trade in my car or finance the repair. I refused these predatory efforts on XX/XX/XXXX and was stranded in my disabled vehicle until XX/XX/XXXX throughout the winter storm and in the face of people wishing me dead. XXXX XXXX informed me of the warranty and made the repair in XX/XX/XXXX. I remain impoverished with no money or gas, living in my car in Texas heat exceeding XXXX at times.
Frequently Asked Questions
What is Complaint #4505534 about?
Complaint #4505534 was filed against American Honda Finance CORP regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2021-06-30T12:00:00-05:00.
How did American Honda Finance CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against American Honda Finance CORP?
Yes, visit the American Honda Finance CORP company profile at readthecomplaint.com/company/american-honda-finance-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.