Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4505389
Complaint Overview
Complaint ID: 4505389
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Alabama
ZIP Code: 352XX
Date Received: 2021-06-30T12:00:00-05:00
Date Sent to Company: 2021-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2021 A refund was Initiated to Binance.US for the total of {$3400.00} I reached out several times to the customer service team. As of XX/XX/XXXX i was informed in an open chat by a Customer Service Agent that my ticket was never tended too. This is not good. I am in a Financial hardship and really need my funds fast.
Frequently Asked Questions
What is Complaint #4505389 about?
Complaint #4505389 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-06-30T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.