Mortgage -- Trouble during payment process -- Complaint #4502336
Complaint Overview
Complaint ID: 4502336
Company: Nfm, INC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Florida
ZIP Code: 329XX
Date Received: 2021-06-29T12:00:00-05:00
Date Sent to Company: 2021-06-29T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Contacted NFM mortgage on XX/XX/XXXX regarding an error with the property taxes on an annual escrow analysis. The mortgage servicer representative was unable to explain on how an annual property figure of {$5400.00} was obtained? The mortgage was closed on XX/XX/XXXX with the XXXX annual taxes of {$4000.00} from the XXXX property tax bill. The representative was unable to explain why NFM mortgage did not research and obtain the XXXX property tax bill from the XXXX county property assessor for the annual escrow analysis.
Frequently Asked Questions
What is Complaint #4502336 about?
Complaint #4502336 was filed against Nfm, INC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-06-29T12:00:00-05:00.
How did Nfm, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Nfm, INC?
Yes, visit the Nfm, INC company profile at readthecomplaint.com/company/nfm-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.