Debt collection -- Attempts to collect debt not owed -- Complaint #4499874

Complaint Overview

Complaint ID: 4499874

Company: Central Portfolio Control INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Colorado

ZIP Code: 80401

Date Received: 2021-06-28T12:00:00-05:00

Date Sent to Company: 2021-06-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I XXXX XXXX HAVE BEEN A VICTIM OF ID THEFT. IN XX/XX/XXXX I CONTACTED XXXX XXXX TO INQUIRY WHY I HAD A CREDIT INQUIRY FROM THEM. I SPOKE TO XXXX XXXX PROPERTY MGT. SHE SAID NO LEASE WAS OPENED AND NOT TO WORRY..SHE TOLD ME LEASES ARE DONE BY XXXX XXXX. ON XXXX XXXX I CONTACTED XXXX XXXX XXXX AGAIN, AND GOT A RETURN CALL FROM XXXX XXXX. I ASKED WHY HER APT ADDRESS WAS ON MY CREDIT. I GAVE HER THE ADDRESS. SHE ASKED ME TO VERIFY MY INFO. MY SOCIAL WAS A MATCH, PLACE OF EMPLOYMENT AND DRIVERS LICENSE WAS NOT A MATCH. MY DL ENDS IN XXXXSHE THEN TOLD ME SHE WASNT ABLE TO TELL ME ANYTHING MORE. I TOLD. HER HANDS WERE TIED. POLICE AT THE TIME PAID A VISIT TO THE HOME AND GOT NO WHERE. ON XX/XX/XXXX I SPOKE TO A WOMAN AT CENTRAL PORTFOLIO CONTROL AND SHE TOLD ME IT WAS MINE, REFUSED TO LISTEN TO ME, REFUSED TO LABEL THE ACCT IN DISPUTE. SHE SAID LETTERS WERE MAILED TO LET ME KNOW OF DEBT. I NEVER GOT THEM, I WOULD HAVE CONTACTED AT ONCE. SHE SAID THERE MAIL IS IN PLAIN LETTER MAIL AND LOOKS LIKE JUNK MAIL. I TRIED TO TELL HER I WAS A VICTIM OF ID THEFT AND WHEN AND SO FORTH. SHE DIDNT EVEN TRY TO LISTEN OR CARE. SHE SAID PAID THE DEBT.I SAID I WILL CONTACT FTC AND FILE REPORT AND GO THRU CREDIT BUERAU. SHE SAID I COULDNT DO THAT, ITS TO LONG OF A PROCESS. SHE WOULDNT LABLE ACCOUNT AS FRAUD. I THEN TOLD HER TO CEASE AND DESIST. XXXX XXXX A FORMER FRIEND/ROOMMATE OF 10 YEARS, USED MY INFO TO OBTAIN CREDIT. IN XXXX AND XX/XX/XXXX HE WAS ARRESTED FOR FRAUD AND THEFT. HIS PUBLIC INFO WITH XXXX XXXX COURTS SHOW HE USED THE XXXX ADDRESS AND LISTED XXXX XXXX AS A FRIEND CONTACT AT THE ADDRESS. I HAD ALL THREE CREDIT AGENCIES TO REMOVE AND BLOCK THAT ADDRESS. THEY VERIFIED IT WASNT MY ADDRESS AS WELL. I ASKED CENTRAL PORTFOLIO FOR COPY OF THE DL/ PAYMENTS/ LEASE INFO WITH SIGNATURE AND OR PAYSTUBS. WAS DENIED ACCESS TO THAT INFO. CENTRAL PORTOFOLO CONTROL IS REPORTING AND VIOLATING THE FCRA. THEY NEVER ONCE CALLED ME, I GAVE IN XXXX MY PHONE NUMBER TO MANAGER THERE. THEY NEVER CALLED AND DONT BELIVE FOR A MINUTE THEY SENT A LETTER TO GIVE ME A CHANCE TO DISPUTE. I AM PREPARED TO FILE LAWSUIT WITH THIS COMPANY AND SEEK LEAGAL FEES AND DAMAGES. THEY DO NOT OWN THE DEBT/ THEY ARE COLLECTING FOR XXXX XXXX BASED OUT OF XXXX TEXAS

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