Credit card or prepaid card -- Getting a credit card -- Complaint #4496765

Complaint Overview

Complaint ID: 4496765

Company: Bread Financial Holdings, INC.

Product: Credit card or prepaid card

Sub-Product: Store credit card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Ohio

ZIP Code: 430XX

Date Received: 2021-06-27T12:00:00-05:00

Date Sent to Company: 2021-07-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Received a bill from XXXX XXXX for a credit card I did not open. 2 purchases totaling {$960.00} 1XXXX XX/XX/2021 XXXX XXXX XXXX XXXX XXXX 's {$240.00} XXXX XX/XX/2021 XXXX, XXXX XXXX XXXX {$720.00} Opened mail today Sunday XX/XX/2021 Tried to call XXXX XXXX credit customer service to dispute but the are not open on Sunday.

Frequently Asked Questions

What is Complaint #4496765 about?

Complaint #4496765 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-06-27T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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