Credit card or prepaid card -- Getting a credit card -- Complaint #4493479
Complaint Overview
Complaint ID: 4493479
Company: Encore Capital Group INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Illinois
ZIP Code: 60076
Date Received: 2021-06-25T12:00:00-05:00
Date Sent to Company: 2021-06-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX Date opened : XX/XX/XXXX Date account charge-off : XX/XX/XXXX Amount : {$810.00} Midland Credit Management is the debt collector that sent me this report regarding this case. Someone is using my personal information using the last name from my last marriage 15 years ago. and i am not familiar and never live in the address stated in statement.
Frequently Asked Questions
What is Complaint #4493479 about?
Complaint #4493479 was filed against Encore Capital Group INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-06-25T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.