Debt collection -- Attempts to collect debt not owed -- Complaint #4493073
Complaint Overview
Complaint ID: 4493073
Company: Aci Worldwide, CORP.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Washington
ZIP Code: 98335
Date Received: 2021-06-25T12:00:00-05:00
Date Sent to Company: 2021-06-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an attempt to collect a debt from ACI, a debt collection company, dated XX/XX/2021 in the amount of {$310.00} The debt states it is from a XXXX account. I do NOT have a XXXX account.
Frequently Asked Questions
What is Complaint #4493073 about?
Complaint #4493073 was filed against Aci Worldwide, CORP. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-06-25T12:00:00-05:00.
How did Aci Worldwide, CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aci Worldwide, CORP.?
Yes, visit the Aci Worldwide, CORP. company profile at readthecomplaint.com/company/aci-worldwide-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.