Checking or savings account -- Closing an account -- Complaint #4487182
Complaint Overview
Complaint ID: 4487182
Company: Fifth Third Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Oregon
ZIP Code: 97217
Date Received: 2021-06-23T12:00:00-05:00
Date Sent to Company: 2021-06-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a former customer of 5/3 Bank. I closed my accounts with them several years ago. I still receive reminders by email to pay certain bills. I have called them and they have assured me the emails will stop. And then i get another one. I don't want my profile to exist in their database anymore. Their system thinks i am still a customer, leaving open the chance that someone could steal my identity.
Frequently Asked Questions
What is Complaint #4487182 about?
Complaint #4487182 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-06-23T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.