Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4482957
Complaint Overview
Complaint ID: 4482957
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Kansas
ZIP Code: 660XX
Date Received: 2021-06-22T12:00:00-05:00
Date Sent to Company: 2021-06-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PayPal closed my account after I recently created it and received money from a friend. They wont help me getting it back up. I dont know if this was a mistake, which it may have been, but they wont help me. They only tell me I have a limit on my account. I figured I could file a report to this trusted company since PayPal wont do there job. My email linked to my PayPal is XXXX Please help, Thanks
Frequently Asked Questions
What is Complaint #4482957 about?
Complaint #4482957 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-06-22T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.