Checking or savings account -- Managing an account -- Complaint #4482522
Complaint Overview
Complaint ID: 4482522
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 76063
Date Received: 2021-06-22T12:00:00-05:00
Date Sent to Company: 2021-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a check for XXXX from XXXX XXXX XXXX XXXX Consent Order QSF Settlement agreement/Tracking number XXXX XXXX/Loan number XXXX. Deposit was made into Wells Fargo XXXX XXXX 2021 and funds were made available the next business day. Wells Fargo then reversed the deposit mid-day and placed a XXXX day hold on on the check, which caused our account to be overdrawn {$1800.00}. I verified with the drawee bank, XXXX XXXX, that sufficient funds existed to pay the check and I verified with XXXX that the check was cashed on XX/XX/2021, since Wells Fargo indicated there was something with the maker of the check ( a national mortgage company ) Wells Fargo still has not released our funds. Wells Fargo is not a good bank.
Frequently Asked Questions
What is Complaint #4482522 about?
Complaint #4482522 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-06-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.