Vehicle loan or lease -- Struggling to pay your loan -- Complaint #4482521
Complaint Overview
Complaint ID: 4482521
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Washington
ZIP Code: XXXXX
Date Received: 2021-06-22T12:00:00-05:00
Date Sent to Company: 2021-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had a repossession from Wells Fargo dealer services occur. They not only didn't give me the letter to buy the vehicle back. They were reporting late when I wasn't. Refused to give me an itemized statement to cross reference with my receipts. They added on to my loan. Sold the vehicle at auction but didn't put that amount on the loan and then ruined my credit when the loan was paid after the auction. I have tried numerous times with no luck. I have already reported to XXXX and XXXX and they removed the debt and made it so wells fargo can not report anymore. I am asking Wells Fargo to remove from XXXX and stop stealing from people with deceitful practices.
Frequently Asked Questions
What is Complaint #4482521 about?
Complaint #4482521 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2021-06-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.