Payday loan, title loan, or personal loan -- Can't contact lender or servicer -- Complaint #4482210
Complaint Overview
Complaint ID: 4482210
Company: Tmx Finance LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Can't contact lender or servicer
State: Virginia
ZIP Code: 245XX
Date Received: 2021-06-22T12:00:00-05:00
Date Sent to Company: 2021-07-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid my loan off in XX/XX/XXXX. My local store shut down and all titles from TitleMax were supposed to be sent to Corporate Office. I have been in contact with them and they say they have not received my title. Almost like my title is somewhere lost. Theyre providing me with false information, stating that I spoke with someone yesterday and my last call to them was on Friday. I never called them yesterday.. at this point Im very frustrated because I have a car that I need to sell, but dont have a title for
Frequently Asked Questions
What is Complaint #4482210 about?
Complaint #4482210 was filed against Tmx Finance LLC regarding Payday loan, title loan, or personal loan specifically about Can't contact lender or servicer. It was received by the CFPB on 2021-06-22T12:00:00-05:00.
How did Tmx Finance LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Tmx Finance LLC?
Yes, visit the Tmx Finance LLC company profile at readthecomplaint.com/company/tmx-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.