Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4475367
Complaint Overview
Complaint ID: 4475367
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Ohio
ZIP Code: 44130
Date Received: 2021-06-19T12:00:00-05:00
Date Sent to Company: 2021-06-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/XXXX I put in a dispute with Transunion for 2 items on my credit report about a bankruptcy that was reported of my files I called the bankruptcy court and they did a investigation and found there was no files of a bankruptcy at all so I sent the letter I got from the court to have this removed form my reports Transunion is telling me that it was verified but they refuse to give me the information from where they are receiving there information that tells them that with the letter they received from me from the court the issue should be removed at once due to there is no files on this at the court at all so i m am putting in a complaint to have this removed from my Transunion report due to what is stated in the court letter there are no files of a bankruptcy and want it removed they are also stating that a XXXX XXXX bank card XXXX is verified as well but they refuse to give me the information from where they are receiving there information that tells them this as well so I would like this removed as well do to it looks like a big error and there is no records of any such account on any other reports from any credit bureaus thank you XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #4475367 about?
Complaint #4475367 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-06-19T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.