Mortgage -- Trouble during payment process -- Complaint #4473832
Complaint Overview
Complaint ID: 4473832
Company: American Internet Mortgage
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Minnesota
ZIP Code: 55075
Date Received: 2021-06-19T12:00:00-05:00
Date Sent to Company: 2021-06-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got on forbearance in XXXX of 2020. The mortgage company failed to make any escrow payments while I was in forbearance. Mortgage company failed to send a detailed description of how my payments where distributed while in forbearance
Frequently Asked Questions
What is Complaint #4473832 about?
Complaint #4473832 was filed against American Internet Mortgage regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-06-19T12:00:00-05:00.
How did American Internet Mortgage respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against American Internet Mortgage?
Yes, visit the American Internet Mortgage company profile at readthecomplaint.com/company/american-internet-mortgage to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.