Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #4470533
Complaint Overview
Complaint ID: 4470533
Company: Ulrs, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: XXXXX
Date Received: 2021-06-17T12:00:00-05:00
Date Sent to Company: 2021-06-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Sporadic telephone calls from, United Legal Group, asking several questions. First they ask my name, then read off my address and ask if that's correct, ( which it is ), then ask to verify my social security number. That is where I stop them, asking what this is about. They tell me they can not give me the reason for the call until I complete their verification process. When I refused a few weeks ago ago, on a Friday, the woman said she would call me back Monday to finish ; she got that last part in after I told her I was interested, ending the call. Was out that next Monday, didn't get any call from her. Last Friday, XX/XX/2021, I received a call on my home phone, from XXXX XXXX, her # XXXX, asking for me by first and last name, then reading off my home address, as well as my post office box number, asking which one I use for mail. I refused the answer, asking her what the call was about. She said only after I answered all her questions, would she tell me the nature of the call. I refused to answer her.From there she said she would call back another time. I said, " no you won't, '' and to put me on the DO NOT CALL List. She said there isn't any " do not call list, '' to place me on. I told her good-bye, hanging up. She then called my home number, Wednesday, XX/XX/XXXX, leaving a message to call her back, at XXXX, ext. XXXX. During that same time period, around XXXX PM, she reached on my cell number, as I was at the store shopping. She asked for me by name ; I told her she had the wrong number-hanging up. Blocked her number, the XXXX, on my cell. When I got home, listening to her message, called the XXXX number, with extension, and some man answered. He said if I had a file number he could look up what the matter involved. I have no such number, having never done business with this company. Of course I wasn't going to volunteer any information. At least I got the company name, when calling XXXX.
Frequently Asked Questions
What is Complaint #4470533 about?
Complaint #4470533 was filed against Ulrs, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-06-17T12:00:00-05:00.
How did Ulrs, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Ulrs, INC.?
Yes, visit the Ulrs, INC. company profile at readthecomplaint.com/company/ulrs-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.