Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4467862
Complaint Overview
Complaint ID: 4467862
Company: Truist Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: Georgia
ZIP Code: 30248
Date Received: 2021-06-16T12:00:00-05:00
Date Sent to Company: 2021-06-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Sheffield Financial a subsidiary of Suntrust Bank is reporting an inaccurate account on my XXXX credit report. They are reporting and verifying an account as a charge-off that was included in a bankruptcy proceeding. This is against federal rules and regulations. It is inaccurate and must be removed per the FCRA. I spoke to the bankruptcy department a week ago about this issue and they did not return my call.
Frequently Asked Questions
What is Complaint #4467862 about?
Complaint #4467862 was filed against Truist Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-06-16T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.