Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4463297
Complaint Overview
Complaint ID: 4463297
Company: Fifth Third Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Florida
ZIP Code: 341XX
Date Received: 2021-06-15T12:00:00-05:00
Date Sent to Company: 2021-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The bank will not speak to me on the phone due to me being XXXX with XXXX. They hang up on me or leave me on hold for times in excess of 1 hour. They have said they will not speak with me nor will they accommodate my XXXX. They say they do not need to accommodate the XXXX via phone.
Frequently Asked Questions
What is Complaint #4463297 about?
Complaint #4463297 was filed against Fifth Third Financial Corporation regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-06-15T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.