Credit card or prepaid card -- Other features, terms, or problems -- Complaint #4459869
Complaint Overview
Complaint ID: 4459869
Company: TD Bank US Holding Company
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Alabama
ZIP Code: 35801
Date Received: 2021-06-14T12:00:00-05:00
Date Sent to Company: 2021-06-14T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am not able to get a copy of the Target RedCard credit agreement or terms & conditions. I have attempted to use the website request and also called the customer service number on the back of the card. The representative put me on hold and then ended the call after 7m 24s. The website gives an error message requesting a valid zip code. I have attempted my 5-digit and 9-digit zip code, neither works.
Frequently Asked Questions
What is Complaint #4459869 about?
Complaint #4459869 was filed against TD Bank US Holding Company regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2021-06-14T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.