Credit card or prepaid card -- Other features, terms, or problems -- Complaint #4459681
Complaint Overview
Complaint ID: 4459681
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with convenience check
State: Connecticut
ZIP Code: 06810
Date Received: 2021-06-14T12:00:00-05:00
Date Sent to Company: 2021-06-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Discover Bank has sent some convenience checks back in the years ( XXXX or XXXX ) l when discover credit card was opened for first time approximately in the year of XXXX in the amount of {$10000.00} or more was issued to the contractor in-between the year of XXXX. I have used that convenience check for home repair - ( finishing the basement ). XXXX took the full check amount - and did not complete work at my residence.I personally do not have any receipts from back than- due to convenience check goes to Discover Bank- & that balance was paid through one the mortgage company ( XXXX XXXX ) which was refinance to paid off the balance in XXXXfollowed by XXXX XXXX XXXX. Many family circumstances for hardships and struggles during that time - I have not took any further steps to resolve the fraud- On today 's note- I wanted to start these hope for furthering the investigation on these details- due to many other situations to clear for clearing the finances. I have not contacted discover card due to outstanding balance-that I owed to them- which they have brought into the court case- on XX/XX/XXXX. Since XXXXMyself had went through many many other financial hardships due to loss of income- family changes- along with the World Pandemic Lockdown in XXXXAs of today 's date of XX/XX/XXXX ( Monday ) many other areas are not completely stabilized due to many other reasons. I am receiving support from department of social services - such as medical & energy assistance.
Frequently Asked Questions
What is Complaint #4459681 about?
Complaint #4459681 was filed against Discover Bank regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2021-06-14T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.