Debt collection -- Attempts to collect debt not owed -- Complaint #4439653
Complaint Overview
Complaint ID: 4439653
Company: Singlepoint Gi
Product: Debt collection
Sub-Product: Federal student loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed
State: Texas
ZIP Code: 77406
Date Received: 2021-06-07T12:00:00-05:00
Date Sent to Company: 2021-06-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I received an alert XX/XX/2021 from my mortgage lender that a 3rd party collection agency General Revenue on behalf of XXXX University had placed a debt for a federal loan amount due for {$720.00} on all three of my credit bureaus. My concern is in light of the America Rescue Plan this debt should not be enforced until after XX/XX/2021.
Frequently Asked Questions
What is Complaint #4439653 about?
Complaint #4439653 was filed against Singlepoint Gi regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-06-07T12:00:00-05:00.
How did Singlepoint Gi respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Singlepoint Gi?
Yes, visit the Singlepoint Gi company profile at readthecomplaint.com/company/singlepoint-gi to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.