Checking or savings account -- Managing an account -- Complaint #4435617
Complaint Overview
Complaint ID: 4435617
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Maryland
ZIP Code: 21740
Date Received: 2021-06-06T12:00:00-05:00
Date Sent to Company: 2021-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Capital one has had my account closed for months for no reason I do not have a branch where I live I have XXXX in my account and they will not give it to me I been struggling because of them I called and called for almost 2 months straight and got no where this is honestly redicoulus they said there closing the account and I can withdraw my funds but its been months at 4 or 5 I was still XXXX when this happened my daughter is almost XXXX XXXX XXXX this is absolutely rediculous this has happen to alot of people with them they are taking peoples money. My grandmother has called them many times also to get removed off this account so they dont have to go thru her again I do not live near a branch
Frequently Asked Questions
What is Complaint #4435617 about?
Complaint #4435617 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-06-06T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.