Credit card or prepaid card -- Getting a credit card -- Complaint #4434032
Complaint Overview
Complaint ID: 4434032
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Sent card you never applied for
State: California
ZIP Code: 92879
Date Received: 2021-06-05T12:00:00-05:00
Date Sent to Company: 2021-06-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a Well Fargo - XXXX XXXX XXXXXXXX XXXX XXXX in the mail yesterday. I never applied for this card and when i try to call the company and report this i get the XXXX XXXX store CC dept. I can't call the XXXXXXXX XXXX dept until Monday morning. If i am trying to report a fraudulent card, i should have access to someone 24 hours a day
Frequently Asked Questions
What is Complaint #4434032 about?
Complaint #4434032 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-06-05T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.