Checking or savings account -- Managing an account -- Complaint #4428393
Complaint Overview
Complaint ID: 4428393
Company: Paypal Holdings, INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: North Dakota
ZIP Code: 587XX
Date Received: 2021-06-03T12:00:00-05:00
Date Sent to Company: 2021-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I've been looking for a creditor of sort to help with fixing our credits. I answered questions that a regular creditor would by the name XXXX who " works '' for XXXX XXXX XXXX I told him XXXX of the sore thumb problems that I had which was : fraud '' someone in West Virginia was going to school in my name and didn't pay the bill. Far as I know, you must have a XXXX or a XXXX XXXX XXXX. So, now I'm stuck with the inquiry and my husband and I want to buy a home now that we are leaving the military. This XXXX guy put me in the exactly situation of what I told him that got into debt in the first place. he used everything I said against me, right after I signed and signatured the papers that he sent me. XXXX re-seny me the papers with more writing on it saying that they are not credit repairs and that they are a school '' as i I agreed to that. A person is not stupid because they don't have certificates of attendance in high school or a collage. It just means they didn't get a money trade skills in a job to make greater income of their choice. I contact PAYPAL and they refuse to give me my money back. PAYPAL wants me to believe they are doing their investigation by asking me to summited the same information that I've been sending rhem more than 3 times. Second '' giving the other party more than enough time to give me the service that I never asked for, but because I paid them '' PAYPAL eants to believe that is want I knew what I was getting which is nothing. PAYPAL REFUSE TO INVESTIGATE and this is why I haven't received my money back. PAYPAL expecting for me to just leave this alone
Frequently Asked Questions
What is Complaint #4428393 about?
Complaint #4428393 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-06-03T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.