Student loan -- Getting a loan -- Complaint #4426100
Complaint Overview
Complaint ID: 4426100
Company: Earnest INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Getting a loan
Sub-Issue: Confusing or misleading advertising
State: New York
ZIP Code: 10033
Date Received: 2021-06-02T12:00:00-05:00
Date Sent to Company: 2021-06-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Earnest - the student loan refinancing company - is refusing to stop sending me mail offering their services. They are IGNORING my opt out notice which I have put in place three separate times. I have contacted the company to tell them this several times. They ignore my requests mostly and respond rudely when they choose to answer. They continue to harass me with mailers at my home address. XXXX CEO : XXXX XXXX
Frequently Asked Questions
What is Complaint #4426100 about?
Complaint #4426100 was filed against Earnest INC. regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2021-06-02T12:00:00-05:00.
How did Earnest INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Earnest INC.?
Yes, visit the Earnest INC. company profile at readthecomplaint.com/company/earnest-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.