Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4411882
Complaint Overview
Complaint ID: 4411882
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Georgia
ZIP Code: 30047
Date Received: 2021-05-27T12:00:00-05:00
Date Sent to Company: 2021-05-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Was scammed for XXXX by an individual by submitting a deposit to their account at Wells Fargo from my account at Wells Fargo. Made deposit on XXXX21 ... .found out and notified Wells Fargo on XXXX21 and asked them to challenge transaction. Followed up on XXXX and Wells Fargo said there isn't anything they would do that it becomes a civil matter ... even though they have the ladies account info and everything..they wouldn't freeze her account or take any other action for me. Doesn't seem appropriate ....
Frequently Asked Questions
What is Complaint #4411882 about?
Complaint #4411882 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-05-27T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.