Checking or savings account -- Problem caused by your funds being low -- Complaint #4409894
Complaint Overview
Complaint ID: 4409894
Company: Santander Bank, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: New Hampshire
ZIP Code: 030XX
Date Received: 2021-05-26T12:00:00-05:00
Date Sent to Company: 2021-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
From XXXX XXXX to today XX/XX/2021, Santander Bank has charged me 2 overdraft fees {$35.00} each for checks that came in at the end of the day unbeknownst to me, and right before my regular deposits occurred. In fact I was able to deposit money in the bank before XXXX XXXX when I saw I was going to be short by {$18.00} dollars. Then, and in both cases, checks for {$30.00} each came in from my bill pay account, right before my regularly pension checks come in. We're talking hours before deposits came in.
Frequently Asked Questions
What is Complaint #4409894 about?
Complaint #4409894 was filed against Santander Bank, National Association regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-05-26T12:00:00-05:00.
How did Santander Bank, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Santander Bank, National Association?
Yes, visit the Santander Bank, National Association company profile at readthecomplaint.com/company/santander-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.