Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4405251
Complaint Overview
Complaint ID: 4405251
Company: Winklevoss Exchange LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Virginia
ZIP Code: 23602
Date Received: 2021-05-25T12:00:00-05:00
Date Sent to Company: 2021-05-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Gemini app i purchased doge coin XXXX dollars and lost XXXX tried to withdrawal the rest its been 8 business days no answer from emails the number they have is not the number for the company belongs to an individual i have exhausted all resources they provide for contact still no anwer and on XXXX they had atleast 400 complains about the same thing dont know what else to do
Frequently Asked Questions
What is Complaint #4405251 about?
Complaint #4405251 was filed against Winklevoss Exchange LLC regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-05-25T12:00:00-05:00.
How did Winklevoss Exchange LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Winklevoss Exchange LLC?
Yes, visit the Winklevoss Exchange LLC company profile at readthecomplaint.com/company/winklevoss-exchange-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.