Checking or savings account -- Problem caused by your funds being low -- Complaint #4405026
Complaint Overview
Complaint ID: 4405026
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Maryland
ZIP Code: 20785
Date Received: 2021-05-25T12:00:00-05:00
Date Sent to Company: 2021-05-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made payment on the XXXX of XXXX for XXXX XXXX it was debited from my account on the XXXX I was told by Wells Fargo I didnt have funds to cover it in my account when I did XXXX notified me that the payment was immediately debit from account but Wells Fargo hit me with over draft fee of XXXX XXXX also I made payment on XXXX XXXX that was immediately debited from my well Fargo account and because at the time it was money there to use my XXXX XXXX which do not place a hold or wait period its immediately debited from my Wells Fargo account also I can not even use my XXXX XXXX if there were not funds in there to cover it Wells Fargo is stealing my money I want to report it and file a complaint
Frequently Asked Questions
What is Complaint #4405026 about?
Complaint #4405026 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-05-25T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.