Credit card or prepaid card -- Trouble using the card -- Complaint #4403227

Complaint Overview

Complaint ID: 4403227

Company: Chime Financial INC

Product: Credit card or prepaid card

Sub-Product: Payroll card

Issue: Trouble using the card

Sub-Issue: Problem with direct deposit

State: California

ZIP Code: 90404

Date Received: 2021-05-24T12:00:00-05:00

Date Sent to Company: 2021-05-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I worked with the Chime Bank company two set up two direct deposits with the company I worked for. They have not helped or assisted me to get my funds. This company 's customer service is bad. They barely speak any XXXX. Would you please help me with the problems they have given me. Your help is appreciated in this situation. Thanks, XXXX XXXX

Frequently Asked Questions

What is Complaint #4403227 about?

Complaint #4403227 was filed against Chime Financial INC regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2021-05-24T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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