Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4402681

Complaint Overview

Complaint ID: 4402681

Company: American Express Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Foreign currency exchange

Issue: Fraud or scam

State: Louisiana

ZIP Code: 70517

Date Received: 2021-05-24T12:00:00-05:00

Date Sent to Company: 2021-05-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Someone made a accout with my information and had money money tranfer to a America express bank and i was not get loads of money deposited but i reported but still never seen my XXXX from there.it been 10 days I need my money tranferred out that account to my unemployment XXXX card.

Frequently Asked Questions

What is Complaint #4402681 about?

Complaint #4402681 was filed against American Express Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-05-24T12:00:00-05:00.

How did American Express Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against American Express Company?

Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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