Checking or savings account -- Problem caused by your funds being low -- Complaint #4402634
Complaint Overview
Complaint ID: 4402634
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Colorado
ZIP Code: 806XX
Date Received: 2021-05-24T12:00:00-05:00
Date Sent to Company: 2021-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
When the 2nd round of stimulus checks were deposited into my Wells Fargo account, I had a negative account, Wells Fargo took it upon themselves to " temporarily '' credit the negative account I was in. I had NO idea this was happening, and I actually would have preferred they didn't do this. On XX/XX/XXXX they decided it was time to pay themselves back the " temporary credit '' of {$320.00} with a days notice via email. If I wouldn't have deposited an estate check a day before ( which really wasn't that much ), that {$320.00} would have put me in the hole and they would have charged me another fee, that statement is per the operator I just talked to. I have been trying to get that money put back into my account and I set up payments and they refuse to do so. So I am out {$320.00} without notice during " trying times '' as they put it and they don't care. I am so frustrated, money is so tight right now and I am just out of that amount just like that. I will pay it back but I honestly can't in full but no one seems to care about the little guy, Wells Fargo is just " nope, sorry ''.
Frequently Asked Questions
What is Complaint #4402634 about?
Complaint #4402634 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-05-24T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.