Vehicle loan or lease -- Incorrect information on your report -- Complaint #4402511

Complaint Overview

Complaint ID: 4402511

Company: Credit Acceptance Corporation

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Ohio

ZIP Code: 44720

Date Received: 2021-05-24T12:00:00-05:00

Date Sent to Company: 2021-05-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The car loan is in my name but is my son. When covid hit my son list his job XXXX XXXX XX/XX/2020 .. then he got part time work and caught up. The hospital closed he worked at due to covid. We called credit acceptance whom stated we pay $ XXXX monthly to keep account in good standing. We immediately started paying full payment in XXXX when my son obtained a fulltime position. I have disputed the late payments showing on my account they stare accurate. This is not accurate at all and hurting my credit and ability to obtain mortgage.

Frequently Asked Questions

What is Complaint #4402511 about?

Complaint #4402511 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2021-05-24T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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