Checking or savings account -- Managing an account -- Complaint #4397935

Complaint Overview

Complaint ID: 4397935

Company: Block, INC.

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Ohio

ZIP Code: 45011

Date Received: 2021-05-22T12:00:00-05:00

Date Sent to Company: 2021-05-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Square representatives refuse to provide a trace for my money transfer to my bank account, which did not show up in my bank account and the money is missing. Square refuses to provide customer service and refuses to provide a trace on this money and will not help their customer.

Frequently Asked Questions

What is Complaint #4397935 about?

Complaint #4397935 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-22T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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