Mortgage -- Struggling to pay mortgage -- Complaint #4397788
Complaint Overview
Complaint ID: 4397788
Company: Selene Holdings LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Indiana
ZIP Code: 467XX
Date Received: 2021-05-22T12:00:00-05:00
Date Sent to Company: 2021-05-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im facing sheriff sale, I filed modification with mortgage salene months ago only they put me off. So I get a letter in mail from this company to govt program to stop sale immediately help get modification fast. They took XXXX outta my account and there is no such company and the sale hasn't been cancelled : ( im desperate for help and don't know who to trust.
Frequently Asked Questions
What is Complaint #4397788 about?
Complaint #4397788 was filed against Selene Holdings LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-05-22T12:00:00-05:00.
How did Selene Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Selene Holdings LLC?
Yes, visit the Selene Holdings LLC company profile at readthecomplaint.com/company/selene-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.