Debt collection -- Took or threatened to take negative or legal action -- Complaint #4390117
Complaint Overview
Complaint ID: 4390117
Company: Populus Financial Group, INC. (F/K/A Ace Cash Express)
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to sue you for very old debt
State: Washington
ZIP Code: 986XX
Date Received: 2021-05-19T12:00:00-05:00
Date Sent to Company: 2021-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A person by the name of XXXX XXXX working for a company by the name if XXXX XXXX XXXX contacted my family members about an urgent situation and stated to have me call them back. I was not read the fair collection rights statement and the company stated they would not be able to verify the supposed debt and that I would soon be given a summons to appear in court. My current address is public knowledge and I have not received anything from this company ( yet she stated I have " received certified letters '' from them at this address which is entirely false. If they are in deed a debt collection company, they have violated many laws. It is my gut that this company is attempting to scam people out of money and should be put out of business.
Frequently Asked Questions
What is Complaint #4390117 about?
Complaint #4390117 was filed against Populus Financial Group, INC. (F/K/A Ace Cash Express) regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-05-19T12:00:00-05:00.
How did Populus Financial Group, INC. (F/K/A Ace Cash Express) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Populus Financial Group, INC. (F/K/A Ace Cash Express)?
Yes, visit the Populus Financial Group, INC. (F/K/A Ace Cash Express) company profile at readthecomplaint.com/company/populus-financial-group-inc-f-k-a-ace-cash-express to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.