Credit card or prepaid card -- Getting a credit card -- Complaint #4387885

Complaint Overview

Complaint ID: 4387885

Company: Capital One Financial Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Application denied

State: Florida

ZIP Code: 331XX

Date Received: 2021-05-18T12:00:00-05:00

Date Sent to Company: 2021-05-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I applied for a Capital One Venture Rewards because Im looking for a simple to use card for my upcoming travels. I have excellent credit and income. I have steady employment with the XXXX I did the pre approval first and I was pre approved for a few cards, so I decided to go for the Venture Rewards since I saw they have an offer if you spend {$20000.00} in a year which is ok with me. After I applied I was told my application was denied with no explication. Theres no phone number to call or discuss the application with anybody. I feel like Capital One took advantage of my by telling me I was pre approved for the card and then checking all 3 credit bureaus and denying my application without anybody even looking at it.

Frequently Asked Questions

What is Complaint #4387885 about?

Complaint #4387885 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-05-18T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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