Checking or savings account -- Managing an account -- Complaint #4387462

Complaint Overview

Complaint ID: 4387462

Company: Credit Karma, LLC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Funds not handled or disbursed as instructed

State: California

ZIP Code: 94588

Date Received: 2021-05-18T12:00:00-05:00

Date Sent to Company: 2021-05-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Entity : Credit Karma/XX/XX/XXXXDetails : - Opened Credit Karma checking account on XXXX/XXXX/21 through XXXX. - Reason the account was opened because XXXX offered {$50.00} if my tax returns were deposited in this accounts and needed to set up direct deposit by XX/XX//21. - Confirmed this offer again over email. I have a record of them repeating the offer. - No money deposited on promised date ( XXXX/XXXX/21 ) and support denies the offer ever existed. - Complaint regarding deceptive practices and false advertising.

Frequently Asked Questions

What is Complaint #4387462 about?

Complaint #4387462 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-18T12:00:00-05:00.

How did Credit Karma, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Credit Karma, LLC?

Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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