Checking or savings account -- Opening an account -- Complaint #4383142

Complaint Overview

Complaint ID: 4383142

Company: TD Bank US Holding Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Account opened as a result of fraud

State: Maryland

ZIP Code: 210XX

Date Received: 2021-05-17T12:00:00-05:00

Date Sent to Company: 2021-05-17T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a letter dated XX/XX/2021 re : Your TD Bank Checking account ending in : XXXX. I did and do not have a checking account with TD Bank. After a couple of days, I received two packages with two sets of TD Bank check books inside that have different account numbers at the bottom. I did not order these because I do not have an account with this bank and never had any account with this bank.

Frequently Asked Questions

What is Complaint #4383142 about?

Complaint #4383142 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-05-17T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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