Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4380782
Complaint Overview
Complaint ID: 4380782
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: New Jersey
ZIP Code: 07501
Date Received: 2021-05-16T12:00:00-05:00
Date Sent to Company: 2021-05-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I even waited there ridiculous 180 days. First a 180 days pasted a month ago as of the time Im writing this. No one even told me I called them. They advised me the 180 days was not even needed anymore and there back office will review it. I was done so I said I want my money now PayPal said sue them unbelievable. PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal I dont ever wan na work with them again but I want my money and done. XXXX is my email
Frequently Asked Questions
What is Complaint #4380782 about?
Complaint #4380782 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-05-16T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.