Debt collection -- Attempts to collect debt not owed -- Complaint #4380769

Complaint Overview

Complaint ID: 4380769

Company: Commerce Bank

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Arkansas

ZIP Code: 72761

Date Received: 2021-05-16T12:00:00-05:00

Date Sent to Company: 2021-05-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I CO-SIGNED ON SAID ACCOUNT WITH XXXX XXXX AND SHE FILE CHAPTER XXXX BANKRUPY AND DEBT TO BE DISCHARGED. MY LAWYER STATED THE XXXX SHOULD XXXX TO XXXX AND TAKE MY NAME OFF BILLING.

Frequently Asked Questions

What is Complaint #4380769 about?

Complaint #4380769 was filed against Commerce Bank regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-05-16T12:00:00-05:00.

How did Commerce Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Commerce Bank?

Yes, visit the Commerce Bank company profile at readthecomplaint.com/company/commerce-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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