Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4379153
Complaint Overview
Complaint ID: 4379153
Company: Lakeview Loan Servicing, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Georgia
ZIP Code: 30014
Date Received: 2021-05-14T12:00:00-05:00
Date Sent to Company: 2021-05-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My loan was transferred from XXXX XXXX to XXXX XXXX XXXX and they have refused to send me my pay-off since XX/XX/2021. I have been trying to lower my rate from a 4.125 to a 2.375 % and they refuse to send me the pay-off. It took them months to send me my mortgage note and other documents requested.
Frequently Asked Questions
What is Complaint #4379153 about?
Complaint #4379153 was filed against Lakeview Loan Servicing, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-05-14T12:00:00-05:00.
How did Lakeview Loan Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Lakeview Loan Servicing, LLC?
Yes, visit the Lakeview Loan Servicing, LLC company profile at readthecomplaint.com/company/lakeview-loan-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.