Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4378661
Complaint Overview
Complaint ID: 4378661
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
ZIP Code: XXXXX
Date Received: 2021-05-14T12:00:00-05:00
Date Sent to Company: 2021-05-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Paypal close my account for no reason, I am trying to contact them but they are not helping me. I request them tell me the issue what is the exact issue for that you block my account, the representative said we can not tell you the issue, but which i can tell you that the restriction applied on you from the system and i can not help you with this and you have to wait for 180 days. I had my funds in that account about XXXX $ and I need my funds for run my family, I am doing freelancing on internet this is my hard earned money and they are blocking me for no reason. I want to request you please help me to resolve this issue. My email linked to paypal XXXX XXXX
Frequently Asked Questions
What is Complaint #4378661 about?
Complaint #4378661 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-05-14T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.