Debt collection -- Threatened to contact someone or share information improperly -- Complaint #4376346
Complaint Overview
Complaint ID: 4376346
Company: Singlepoint Gi
Product: Debt collection
Sub-Product: I do not know
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Indiana
ZIP Code: 46037
Date Received: 2021-05-13T12:00:00-05:00
Date Sent to Company: 2021-05-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from a company called General Revenue stating I owe them {$5500.00} from an alleged debt owed to XXXX XXXX XXXX. I pulled my credit report to also find General Revenue as a debt owed. I have never heard of this company before and have no legal obligations to pay them. On XX/XX/XXXX, I sent a certified letter asking the company to validate the debt. The letter was received and signed by General Revenue on XX/XX/XXXX. The letter also stated to cease and desist all collection activity during this 30 day timeframe of validation. General Revenue sent me a statement from Indiana XXXX XXXX, but the statement did not validate the debt showing my signature as a legal agreement to pay a debt to General Revenue. So General Revenue continued collection activity on XX/XX/XXXX at XXXX XXXX. I received a voicemail from XXXX XXXX attempting to collect on a debt that was never validated and I put a cease and desist in writing asking the company not to contact me. I consider this harassment, especially since I was not provided the proper documentation validating a debt they claim I owe. I contacted General Revenue and asked for a manager and they put a team lead on the line by the name of XXXX who said she would have her manager call me when she returns from lunch. I received a call from a manager representing General Revenue by the name of XXXX who stated they validated the debt and it was within their rights to continue collection activity. I have the conversation with XXXX and XXXX on recording for proof. Per FDCPA, I requested validation of a debt owed and told the company to cease and desist collection activity and she and her company completely disregarded my demand. I am filing this complaint with the CFPB for a violation of FDCPA guidelines and harassment.
Frequently Asked Questions
What is Complaint #4376346 about?
Complaint #4376346 was filed against Singlepoint Gi regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2021-05-13T12:00:00-05:00.
How did Singlepoint Gi respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Singlepoint Gi?
Yes, visit the Singlepoint Gi company profile at readthecomplaint.com/company/singlepoint-gi to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.