Mortgage -- Closing on a mortgage -- Complaint #4376149
Complaint Overview
Complaint ID: 4376149
Company: Reverse Mortgage Investment Tr
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Closing on a mortgage
State: New Hampshire
ZIP Code: 030XX
Date Received: 2021-05-13T12:00:00-05:00
Date Sent to Company: 2021-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
We closed on a mortgage on XX/XX/XXXX. This mortgage was a rewrite of a XXXX mortgage but now at a lower rate. The company calculated the payoff with interest through the closing date. In addition they added a " buffer '' of 18 days in the event the closing was delayed. We were told that the " buffer '' ( in the amount of {$500.00} ) would be returned after the closing. It has been more than a month. A few weeks ago we inquired about it and were told that we should be seeing the money soon. Still no refund.
Frequently Asked Questions
What is Complaint #4376149 about?
Complaint #4376149 was filed against Reverse Mortgage Investment Tr regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2021-05-13T12:00:00-05:00.
How did Reverse Mortgage Investment Tr respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Reverse Mortgage Investment Tr?
Yes, visit the Reverse Mortgage Investment Tr company profile at readthecomplaint.com/company/reverse-mortgage-investment-tr to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.