Debt collection -- Threatened to contact someone or share information improperly -- Complaint #4375824
Complaint Overview
Complaint ID: 4375824
Company: Contract Resolve Group LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Talked to a third-party about your debt
State: Vermont
ZIP Code: 056XX
Date Received: 2021-05-13T12:00:00-05:00
Date Sent to Company: 2021-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX from Contract Resolve Group LLC has phone repeatedly for the last few months over a debt to XXXX - a debt I do not have any record of owing. I informed him that I would be happy to speak to XXXX about the issue, but would not be giving him bank and credit card information. I attempted to mail a certified letter to XXXX alongside a check for the amount owed and it was returned to me for refusal to sign. He has now decided to call multiple times per day, using threatening language alongside threatening messages. Better yet, he has now begun texting my family members and providing them private information. As I have been informed by my attorney, whether a debt is owed or not, they are legally not allowed to inform anyone of debts owed alongside any information regarding the matter. XXXX and his company have been at this for months now and my next step will be legal action against them for harassment and violation of the FDCPA
Frequently Asked Questions
What is Complaint #4375824 about?
Complaint #4375824 was filed against Contract Resolve Group LLC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2021-05-13T12:00:00-05:00.
How did Contract Resolve Group LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Contract Resolve Group LLC?
Yes, visit the Contract Resolve Group LLC company profile at readthecomplaint.com/company/contract-resolve-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.