Debt collection -- Attempts to collect debt not owed -- Complaint #4372821

Complaint Overview

Complaint ID: 4372821

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: California

ZIP Code: 945XX

Date Received: 2021-05-12T12:00:00-05:00

Date Sent to Company: 2021-05-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Since XX/XX/2021 Capital One has been attempting to collect a {$500.00} credit card debt from me that is not valid. Capital One has also violated my consumer rights by sharing my private information. Also i have been charged interest which is another violation of the Fair Debt Collection Practices Act. I've attached a document showing the violations committed by capital one The following violations have been done here : 15 usc 1692 ( 5 ) 15 usc 1692f ( 1 )

Frequently Asked Questions

What is Complaint #4372821 about?

Complaint #4372821 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-05-12T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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