Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4369681

Complaint Overview

Complaint ID: 4369681

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 33027

Date Received: 2021-05-11T12:00:00-05:00

Date Sent to Company: 2021-05-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Trans union does not provide due process when I initiated a dispute. I initiated a dispute with transunion XX/XX/2021 and they closed it XX/XX/2021 without submitting it to XXXX XXXX. And the reason they avoided due process is because the computer picked up dispute as being the same. I spoke with felicity in the credit department and she assured me the 30 day late in the month of XX/XX/2021 would be removed. Transunion is supposed to provide me with the steps they took to investigate my dispute. XXXX understands I was XXXX positive. I had a stop payment connected to my accounts that shouldnt have been placed in the month of XX/XX/2021. didnt know whether I would be alive XX/XX/2021 but I made it. My power of attorney paid all my bills. XXXX at XXXX XXXX understood this. I reached out to Transunion to start the dispute and they refused to contact XXXX at XXXX XXXX to determine how XXXX XXXX would accommodate me the month I was XXXX XXXX positive and trying to live. Transunion hasnt taken the correct steps up with XXXX XXXX So my credit report can reported correctly.

Frequently Asked Questions

What is Complaint #4369681 about?

Complaint #4369681 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-05-11T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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