Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4368306
Complaint Overview
Complaint ID: 4368306
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 94513
Date Received: 2021-05-11T12:00:00-05:00
Date Sent to Company: 2021-05-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have sent several letters to Equifax about two bankruptcies that are reporting on my credit file in error. The last letter that I sent was XX/XX/2021. I have already contacted XXXX and XXXX about these errors. XXXX also did an investigation and contacted XXXX and removed these errors that was placed on my file. Equifax is stating that they verified the information from XXXX and XXXX states that is incorrect information because they have not verified any information with Equifax. I will attach supporting documentation to my complaint. I would like these errors to be removed from my credit file that Equifax have for me immediately because it has damaged my credit profile and caused me trauma due to the incorrect and inaccurate information reporting on my file. I appreciate your prompt attention in this matter thank you.
Frequently Asked Questions
What is Complaint #4368306 about?
Complaint #4368306 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-05-11T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.