Debt collection -- Written notification about debt -- Complaint #4363330

Complaint Overview

Complaint ID: 4363330

Company: Convergent Resources, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: Hawaii

ZIP Code: 96744

Date Received: 2021-05-09T12:00:00-05:00

Date Sent to Company: 2021-05-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX XXXX XXXX XXXX XXXX HI XXXX CONSUMER FINANCIAL PROTECTION BUREAU XX/XX/2021 To whom it may concern : An account with CONVERGENT OUTSOURCING has recently appeared on my credit report without me having received a call or any notice. I've never done any business with this company for them to make an alleged claim of me owing them any money. On XX/XX/2021 I sent them a letter requesting their basis of their alleged claim by showing proof of my signature on the original contract to which if they could not provide this proof to delete from my credit reports however, they have yet to respond and at the same time are still reporting this alleged debt on my credit report to the credit reporting agencies which effecting my credit. Please assist. Thank you for your help and understanding.

Frequently Asked Questions

What is Complaint #4363330 about?

Complaint #4363330 was filed against Convergent Resources, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-05-09T12:00:00-05:00.

How did Convergent Resources, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Convergent Resources, INC.?

Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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